When an atomizer and a battery are both working properly, but will not activate, the center pin may be the problem and the battery and atomizer are not making a connection.
- Batteries with an LCD screen will read "No Atomizer," or a variation of that depending on the battery.
- Batteries without an LCD screen (like SOURCE orb 4 Premium battery) will have their button light up when pressed as if no atomizer is plugged in.
Because the negative and positive connectors are separated by rubber rings on both the battery and the atomizer that are flexible, the center pin can sometimes get pushed down too far to make good contact. Each time it is screwed onto the battery it pushes the center pin in a little, while also dropping, or shaking your atomizer can also push the center pin.
Fortunately, pulling the center pin out a little on either component usually resolves the issue.
- Power off and lock your battery.
- Prior to touching, verify the atomizer is cool and not hot, as it might cause burns.
- Unscrew the atomizer by rotating counterclockwise until it's removed from the attachment base.
- Slowly pull out the center pin found on the bottom of the atomizer 1mm-2mm (see image below).
- Once you have pulled the center pin up, your atomizer should be working normally.
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